European carer in white Ency Care uniform walking through a Hertfordshire residential street

Areas We Cover

Local home care across Hoddesdon and Hertfordshire

Ency Care is based on Plumpton Road in Hoddesdon, and our local team knows the area well. Below you can see the communities we currently support, with more areas added as our coverage grows.

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Our home base

Our office is based at Cavendish House, Plumpton Road, Hoddesdon, EN11 0LB. Being local matters to us. It means a shorter response time, carers who know the area, and an office team you can call, visit or speak with directly, rather than a national call centre.

Areas we currently serve

African carer in white Ency Care uniform arriving for a home care visit in Hoddesdon

Why choose a local provider

A local home care provider means your family speaks to the same office and often the same care coordinators every time. Our carers live in or near the communities they serve, so they understand the area, know local services, and can respond quickly if plans need to change.

What to expect wherever you are covered

A free at-home assessment before care begins
A personalised care plan built around your loved one's routines
Trained, background-checked local carers
Continuity of carers wherever possible
Direct contact with our Hoddesdon office throughout

Asian carer in white Ency Care uniform reviewing a care plan with a client at home

A fully regulated, closely monitored service

Ency Care is registered with and monitored by the Care Quality Commission. We are also listed with the Homecare Association, Caresourcer and the NHS provider directory.