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Ency Care

Dementia and Alzheimer's Care in Hoddesdon and Hertfordshire

Familiar, patient support for people living with dementia

Caring for a loved one with dementia or Alzheimer's brings its own challenges, for them and for your family. Our carers are trained to support memory changes with patience, consistency and understanding, helping your loved one feel safe, familiar and reassured at home.

Speak with our local care team, no obligation.

European carer in white Ency Care uniform looking through a photo album with a client living with dementia

Is dementia care right for your family?

If your loved one has been diagnosed with dementia or Alzheimer's, or you have noticed memory changes affecting their daily safety and confidence, condition-led home care can provide steady, reassuring support. This can range from regular daily visits to full-time live-in care, always shaped around familiar routines.

If you are unsure what level of support is right, our free assessment will help identify the best care plan for your family.

Not sure what care is needed? Book a free assessment

What our dementia and Alzheimer's care can include

  • Support with daily routines to maintain familiarity and reduce confusion
  • Personal care, delivered with patience and reassurance
  • Prompts and support with meals and hydration
  • Medication prompts, where authorised
  • Gentle encouragement with mobility and safe movement around the home
  • Companionship and meaningful conversation
  • Support to maintain hobbies and activities where possible
  • Calm reassurance during moments of confusion or distress
  • Consistent, familiar carers to reduce anxiety

How we deliver dementia and Alzheimer's care

Familiarity and routine
We build care around existing routines, reducing confusion and supporting a sense of stability.
Patience without rushing
Every visit is delivered calmly, allowing time for tasks to feel manageable, not stressful.
Consistent, trusted carers
Continuity of carers is especially important for people living with dementia, so we prioritise familiar faces wherever possible.
Condition-specific training
Our carers receive dementia awareness training, so support is informed and appropriate at every stage.
African carer in white Ency Care uniform gently supporting a dementia client with a familiar routine

Who may benefit from dementia and Alzheimer's care

This service supports people in the early stages of memory changes who need gentle prompting and reassurance, as well as those with more advanced dementia who need fuller support with daily life. It also gives family carers confidence that their loved one is being supported by someone trained to understand dementia-related behaviour.

Why families choose Ency Care

Ency Care is a local Hertfordshire provider based in Hoddesdon. We understand the importance of consistency for people living with dementia, and we build every care plan around the individual, their history and their routines. We are registered with and monitored by the Care Quality Commission.

Read our CQC report

What families say

Our carer understands Dad's routine so well, even on his more difficult days. It has given our whole family peace of mind.
Family member, Hoddesdon

Testimonial pending client approval before publication.

  • Care Quality Commission
  • homecare.co.uk
  • Homecare Association
  • Caresourcer
  • NHS
Asian carer in white Ency Care uniform spending calm, reassuring time with a dementia care client

Book your free care assessment

Tell us a little about the support needed and our local care team will be in touch. There is no obligation.

Would you rather talk?

07438 103862

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Frequently asked questions

What is dementia and Alzheimer's home care?

It is condition-led support delivered at home, helping people living with memory changes maintain routines, safety and dignity, while giving families reassurance and support.

How do carers support someone during moments of confusion?

Our carers are trained to respond calmly and reassuringly, using familiar routines and gentle communication to reduce distress.

Will my relative have the same carer visiting each time?

We prioritise continuity of carers for dementia support, since familiar faces help reduce anxiety and confusion.

Can dementia care be combined with personal care or live-in support?

Yes, care plans can combine services as needs progress, agreed with your family during the assessment.

How is a dementia care plan created?

Every plan begins with a free at-home assessment, where our team learns about routines, history and preferences alongside your family.

How do you support family carers alongside the person living with dementia?

We keep families informed and can arrange respite cover, so family carers also get the support and breaks they need.
View all FAQs

Other ways we support families

Talk to Ency Care about dementia care today

Every care plan starts with a conversation. Book a free assessment or call our local team to discuss what support would help your family most.

Book a Free Care AssessmentCall Ency Care: 07438 103862
Call usFree assessment